Legal

Terms & Conditions

Last updated: March 2026

Website Terms of Use

By accessing and using the Key Smile Orthodontics website (keysmileortho.com), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

These terms apply to all visitors, patients, and referring providers who access or use our website, forms, or digital communications.

About Our Practice

Key Smile Orthodontics
220 Madison Ave, Suite A
New York, NY 10016
Phone: (212) 308-1004
Email: [email protected]

Use of Website

This website is provided for informational purposes and to facilitate appointment scheduling and patient communication. You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of others.

The content on this website — including text, graphics, logos, and images — is the property of Key Smile Orthodontics and may not be reproduced without written permission.

Medical Disclaimer

The information provided on this website is for general informational purposes only and does not constitute medical advice. No patient-provider relationship is created by use of this website. Always consult a qualified healthcare professional regarding any medical or dental concerns.

SMS / Text Messaging Terms

The following terms apply to our SMS messaging program. By opting in to receive text messages from Key Smile Orthodontics, you agree to these terms.

Key Smile Orthodontics — SMS Program Terms

  1. Key Smile Orthodontics sends SMS messages to patients who have opted in to receive appointment reminders, treatment updates, and office communications. Message frequency varies based on your care schedule and practice updates.
  2. You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After sending STOP, we will confirm your unsubscription. You will no longer receive SMS messages from us unless you opt back in.
  3. If you experience issues with our messaging program, reply with the keyword "HELP" for assistance, or contact us directly at (212) 308-1004 or [email protected].
  4. Carriers are not liable for delayed or undelivered messages.
  5. Message and data rates may apply for messages sent to and from you. If you have questions about your text or data plan, contact your wireless provider.
  6. For privacy questions, please read our Privacy Policy.

SMS consent is optional. Opting in to receive text messages is never required to receive treatment, submit a form, or schedule an appointment. Mobile information will not be shared with third parties for marketing purposes.

Forms & Submissions

When you submit a form on our website (such as an appointment request or referral form), you consent to being contacted by Key Smile Orthodontics via the contact method(s) you have selected. Form submissions do not guarantee an appointment; all appointments are confirmed by our team.

You represent that any information you submit is accurate and that you have the right to share it (including any patient information submitted through our referral form).

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

Third-Party Links

Our website may contain links to third-party websites (such as our patient portal or scheduling system). We are not responsible for the content, privacy practices, or availability of those sites. Accessing third-party links is at your own risk.

Limitation of Liability

Key Smile Orthodontics is not liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content. This website is provided "as is" without warranties of any kind.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective upon posting to this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Key Smile Orthodontics
220 Madison Ave, Suite A, New York, NY 10016
(212) 308-1004
[email protected]